Is Hugworks a Nonprofit?
Hugworks is a Texas nonprofit corporation. Hugworks is a public charity exempt from federal income tax under Section 501(c)(3) of the Internal Revenue Code. Our Federal Employer Tax ID number is
75-1786051.

Is my contribution deductible?
Yes. All contributions to Hugworks, where no goods or services are received, are tax deductible to the fullest extent of the law.
 
What do donors receive for their gifts?
In addition to knowing that you have joined with other generous supporters to provide Therapeutic Music Entertainment and Music Therapy for children and families, you will receive our quarterly e-mail newsletter, which includes updates about our organization.

Anyone providing a donation to Hugworks will receive a receipt and letter of thanks by mail/email.
 
How Do I Order Products?
There are four ways to order our products:

  • Website

Go to the Hugworks Store and order (or make a direct donation) any of our fine products

  • Phone

If you prefer, call our office (817-268-0020) Monday - Friday. If no one is available to assist you, please leave your name and contact information - we will get back with you as soon as possible

  • Mail

You can print out an order form and mail it to our address (please make all checks payable to "Hugworks")
 

  • Fax

You can print out an order form and fax it to 817-285-9548

Is My Online Purchase Secure?
All credit card transactions conducted on the Hugworks Web site employ SSL secure encryption to protect your credit card information. This method is industry-standard security protocol for protecting data transmissions. Additionally, Hugworks utilizes digital certificates issued by VeriSign, an established signer of digital certificates.

Is My Information Kept Private?
Hugworks is committed to respecting the privacy of its online visitors. Please refer to our privacy policy for more information. You can also access the privacy policy at the link at the bottom of any page.

Why Do You Ask For My Email?
We ask our supporters who buy our product to provide an email address so that we can send an email confirmation at the time an order is placed. The confirmation will include the order number if you should need it in the future. Once the order has been shipped, an email will also be sent to you with the tracking number to keep track of the delivery.
 
How Do I Show Tax-Exemption Status?
Hugworks must obtain a valid tax exemption certificate for any sale that is made to an organization that claims a sales/use tax exemption. Please fax your valid tax exemption certificate to (817) 285-9548 or mail it to Hugworks, 752 Mary Drive, Hurst, Texas 76053 or scan and email the certificate prior to ordering. Sales tax will be charged as applicable if a valid tax-exemption certificate has not been received prior to ordering.

What information does Hugworks COLLECT and how is the information USED?

We may obtain personally identifiable information about you ONLY if you elect to give us that information. Types of personally identifiable information we ask you to provide may include the following:  

  • Name
  • Address
  • Zipcode
  • Telephone Number
  • Occupation
  • E-mail address
  • Credit card number and expiration date (for online purchases or donations)
  • Name of organization (where applicable)